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Why An Integrated Approach To Marketing Is A WinnerOur Swindon business advice column with Gail Gibson
With an amazing selection of your favourite
flavours, you get to choose what you do and don’t like. For most people there
is one favourite sweet that simply must be in the bag, together with a
collection of other delicious treats.
It’s the mix that you enjoy; it works for you
Like the pick n mix stand, multi channel
marketing for your business can help you achieve a greater level of success.
Even in the current climate where the marketing
budget is often the first to be cut, many business owners remain optimistic and
are actually spending more in this area.
However
what is helping them to be more successful is to take an integrated approach,
with a selection of platforms, to engage with and drive business.
It is
clear that there is a definite trend away from conventional broadcasting and
advertising toward digital media channels. This is not entirely the latest news
however social media is demonstrating year on year accelerated growth in many
businesses.
Social media marketing continues to be somewhat
of a grey area because it is difficult to justify its credibility and the
return on investment in terms of spending.
Many
business owners will question – “What does social media deliver?” or “What are
the tangible results?”
These demonstrate the reality that social media,
although a powerful method to engage with your audience, still has no benchmark
yet.
On a more
positive note, targeted marketing using mixed channels which can include social
media, email, direct mail and advertising, does indicate an increased level of
business success.
As a
platform to share something interesting & new, let’s look at the ways in
which social media can enhance your marketing message.
Social
media can:
- add value exchange in the
customer journey
- raise awareness of your brand
and be an audience builder
- contribute to an outcome as
part of an integrated approach
- boost interactivity between
your customer and your business
- build trust and strong
relationships with your brand
Implement
a multi channel approach to your marketing strategy and you will guide your
customer through the marketing journey, making it easier for you to understand
and measure the customer experience.
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